To appear new windows 8.1 update in windows store you should install the KB 2871839 update in your PC. Are you facing problem while installing KB 2871839 update in your PC then here in the solution. I faced 800700002 error while installation of KB 2871839 update.

Unable to install KB 2871839

Please follow any of the below solutions to solve the KB 2871839 installation errors

Solution 1

  • Restart your PC
  • delete all temporary files
  • update KB 2871839 file using windows update

Solution 2

  • Download KB 2871839 from Microsoft website directly to your PC. and install it manually
  • Click here to download KB 2871839 update from Microsoft website

Solution 3

  • Press Windows key + R to open Run command box
  • Type services.msc in the command box press enter
  • Now services will appear stop the windows update process

Unable to install KB 2871839

  • Go to C:\Windows rename the “SoftwareDistribution” to any other name. For example rename it in to “SoftwareDistribution1”


  • Now install the windows update

Hope you can recover KB 2871839 installation problems from above tips. Do you have any other tips then comment below or mail me.